Customer Self Service is a way for Creditsafe customers to manage their own users. Customers who have this enabled can create and edit their own users. You ...

Summary: Guidance on how to access Customer Self Service in the platform.  Solution: To access Customer Self Service, once you log into the platform c...

Answer:  When editing a user in Customer Self Service, you can edit the following details: First name Surname Mobile number. You can update a mobile n...

Answer: The user permissions that can be assigned in Customer Self Service are designed around the user in question being able to view or manage other u...

Summary:  Guidance on how to create a new user in Customer Self Service. Solution:  For more guidance on how to create a new user, please view this in...

Summary: Guidance on how to edit an existing user using Customer Self Service Solution: For more guidance on how to edit a user, please view this int...

Summary: Guidance on how to deactivate/reactivate a user using Customer Self Service Solution: For more guidance on how to deactivate or reactivate a...

Answer: Product Groups are a way to manage which users have access to which products in your Creditsafe platform. By creating Product Groups and assigni...

Summary: Guidance on how to create a Product Group using Customer Self Service. This is to manage Products that groups of users can access. Solution: Fo...

Summary: Guidance on how to edit a Product Group using Customer Self Service. This is to manage Products that groups of users can access.  Solution: F...